You’re a business executive who knows your industry inside and out, but you need to reach a broader audience. Or maybe you’re right out of college hoping to kickstart your brand new business by creating a customer base. Perhaps you just want to understand unstoppable force in marketing that is social media. If you’re not sure where to start and feel overwhelmed by the wealth of features, statistics and general workings of the social network world, this video is for you. Enjoy!

 

 

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Remember when Facebook consisted of personal profiles–and that was it? No newsfeed, no “wall,” definitely no graph search. Upload a photo, add your favorite movies and musical preferences and you were good to go. Although it’s been less than 10 years, Facebook has morphed into much more than just a place to share your interests, hobbies and photos–it’s a way to connect with friends, family, businesses, celebrities and more. For marketers, social networks offer endless ways to connect with an audience, and increasingly, they offer tools to efficiently spread messaging and connect with new potential customers.

Wondering how Facebook can help your business? We’ve compiled some useful new tools that will make the most of your online presence.

  • Hashtags: 

Simply put, hashtags are a way to group conversations together around the same topic. While Twitter has been using the concept for years, Facebook recently adopted its use to create a clickable way to follow different subject matters. How can this help your business? Organizing your posts under hashtags will create specific URLs for each of your post categories–pages that will also come up under any searches of similar hashtags. By choosing relevant topics and staying informed on trending topics, your brand will likely be exposed to a much wider audience through the use of hashtags. Try experimenting around with a few different topics and see how your audience responds!

A simple example of Facebook hashtag use. [Via: www.jonloomer.com]

  • Commenting: 

The biggest change to Facebook’s commenting system in the last few months is its “reply” feature. Whereas comments used to appear in one long block that didn’t specify which comment was in response to which, this new feature allows for threaded conversations and greater ease in following individual conversations. This offers a great way for businesses to individually reply to commenters in a clear manner. Remember to use the @name feature to create a clickable link and notify the commenter that you’ve replied to their post.

Facebook’s reply feature allows for collapsed or expanded replies for ease in understanding specific conversations. [Via: www.orangesoda.com]

  • Cover Image: 

While the cover image has been around for a while, Facebook recently made changes to its rules that especially affect business pages. For the early part of its existence, the Facebook cover photo could not include your website name, contact information, calls to action or arrows pointing to features. More recently, these rules have been dropped in favor of a caveat dictating that only 20% of the photo can be text for paid products. This new system opens the door for text driven and informational cover images that will graphically appeal to your audience.

Facebook’s new cover image rules allow for large, more graphic text. [Via: www.dreamgrow.com]

Have any questions? Which Facebook feature do you find most helpful? Let us know in the comments!

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From spreading news to helping find a job, social media isn’t just for socializing anymore. Check out this fascinating infographic that sheds light on just how influential social networks have become in our day-to-day lives:

[via: www.mylife.com]

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The difference between a conversation that happens naturally versus one that’s forced is astounding. As a content marketer, which side are you on? Content marketing is moving away from the “fixed schedule” model into a hybrid approach that uses data to determine well-timed content delivery.

After all, content sharing and engagement are much more dynamic than they were a few years ago. LinkedIn’s Mike Weir, who is the marketing lead for the company’s technology sector, thinks real-time content publishing is one of the most important challenges facing today’s content marketer: “How do you blend what you think your audience should know with what they’re talking about today? This is a challenge that requires a structured approach. Content marketers must deliver more content that addresses the conversation happening right now.” For many of you, real-time content publishing is a challenge. It requires on-demand content producers who are ready to research and write about a topic at a moment’s notice. Plus, you have an editorial calendar packed with high-value content. How do you make sure everything works in sync? First, you need to categorize your content based on how you’re timing its delivery.

The three types of content (based on timing) Content marketing that strives to meet real-time demands requires a new approach — one that doesn’t rely solely on last-minute content creation. “Becoming more dynamic is a demanding task for content marketers,” Mike explains. “You need great coordination across marketing teams, and a solid editorial calendar. You also need to monitor the conversations that are happening, isolate the biggest trends, and turn the insights into content. There’s a lot of science involved in all of this.” More dynamic content requires a structured plan. According to Mike, a strong content marketing program has three categories of content:

1. Content you think your audience needs to understand the market and your products: Most of you already create thought leadership content. Much of it is based on what you think your audience needs to know to understand the market. Some of it is necessary to help potential customers see the value in your products. “This is the no-brainer category — content that you’ve identified as important for understanding your brand’s role in the market,” Mike explains. Universal conversations tend to play a role in the creation of this content. These are discussions that your target audience will always have, revolving around timeless yet crucial topics. Long-standing best practices, tips, and tricks usually work well in this category, as do longer-term explanations of your market.

2. Content that sits in storage, waiting for its day in the sun: A content repository is a crucial part of the marketer’s playbook. This content may be evergreen (like the first category), but would benefit from an uptick in audience interest. A simple example here might be holiday content. Retailers start pushing Christmas gift ideas around Thanksgiving, for instance. Based on past years, they can predict when their audience will start searching for gifting advice. Today, we can drill even deeper to find less-obvious timing cues. A small news development inside or outside of your industry could trigger a wider conversation about a specific topic. A small bug fix on a new tablet, for example, could have wide implications for the future of the health industry. More and more of the content in our first category can and should be shifted into your repository. That way, you can deliver that content as soon as you see a specific topic gain traction. “Content in your repository is just waiting for the right moment to strike,” Mike says. “Social listening tools are essential for understanding when that moment has come so you can deploy the content into organic conversations to maximize its social engagement.”

3. Content created in real time to address hot new topics: There’s a fine line between staying informed and getting ahead. Crossing that line has major implications for a content marketing program. Delivering content that capitalizes on buzz in real time is tough. Here’s where social listening tools become even more valuable. “Arriving late to the conversation means you’ve missed your opportunity,” Mike explains. “The right social listening tools make sure you can hear what’s happening in real time and deliver content that drives the conversation forward. As marketer’s adapt their organization structure and agency partnerships, they can apply the social listening insights to create content in shorter cycles — aka newsroom content production — so they’re filling gaps in their content repository without missing critical conversations.” Augmenting your typical content strategy with real-time understanding of trends gives content marketers a huge advantage. To join the conversation, you have to hear what your audience is saying.

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On June 20th Instagram unveiled the newest feature for its photo-sharing app: The addition of videos up to 15 seconds using 13 different filters. As evidenced by YouTube’s huge success, video sharing has become a major medium for sharing products and connecting with others. So how is Instagram’s new video feature any different from existing video programs such as Vine? And will it open doors for new ways to reach targeted audiences with interesting, dynamic content? While it’s impossible to tell which technologies will flop and which will meteorically rise, Instagram’s take on video sharing holds the promise of great marketing potential for several reasons.

Access to Instagram’s 100 million members. An obvious advantage to using video sharing on Instagram is a connection to the vast number of people who already access the program regularly. Like Facebook, Instagram offers a diversity of demographics constantly hungry for new content to share, like and promote. Every marketer hopes for “viral” content that will spread organically, friend to friend, providing widespread exposure with minimal investment. Instagram’s already rapt audience is ready to facilitate the spread of videos–given that the videos are interesting, creative, funny or cool enough.

The use of Instagram’s widely popular filters. One of the features that distinguishes Instagram from prior picture sharing sites is its use of filters that allow users to brighten, fade, saturate and just generally personalize their photos. Put simply Instagram allows users to make ordinary photos look extraordinary–whether that be tinged in vintage hues or blurred into artistic obscurity. Similarly, marketers now have the ability to easily create video content that reflects the brand or campaign image through the use of filters. With endless possibilities that do not necessarily require professional graphic design abilities to manufacture, Instagram’s video feature opens doors for highly creative, cost effective content.

Instagram’s 15-second cap on video content. It can be hard to communicate an effective message in 6 seconds–which is exactly what Vine requires. Because Instagram offers lengthier content, brands have the ability to string together a video clip that tells a complete narrative. At the same time, 15 seconds falls short of a full television commercial length, reminding its creators to keep content succinct, clean and to the point. Because of shortened attention spans and the constant inundation of information, Instagram’s 15-second videos may be the perfect length to draw audiences in without overstepping the fine line towards every marketer’s dreaded consumer reaction–boredom.

What do you think of Instagram’s video sharing? Is the sky the limit?

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